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Intentional Leadership — D3, W3, M3 — Excellence

Wednesday is work with your team day! Take some time with your team, today, to create a strategy for exceeding your customers’ expectations. Ask each person to share a brief story of a product or...

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Intentional Leadership — D4, W3, M3 — Excellence

In today’s business climate, competition is fierce; but I’m sure I don’t have to tell you that. Maintaining the status quo in terms of performance is a sure-fire way for your business to not be in...

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Intentional Leadership — D1, W4, M3 — Excellence

Please forgive me, faithful readers, for being so late with today’s post. I allowed myself to “unplug” over a long weekend, and didn’t think to take my material with me for today. I apologize! That...

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Intentional Leadership — D2, W4, M3 — Excellence

Living not too far from Pittsburgh, it’s hard to not hear a lot about the Steelers (Note — I’m not a big sports fan, but the business is full of leadership lessons — both on the side of how to do it,...

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Intentional Leadership — D3, W4, M3 — Excellence

Stewardship: the careful and responsible management of something entrusted to one’s care. Each of us — as individuals, teams, and organizations — has been given something for which we are responsible....

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Intentional Leadership — D4, W4, M3 — Excellence

Thursday, again, already?! Wow! Time for some reflection… We’ve been focusing on excellence all month, and perhaps you’ve already come to this place, but I’m curious. What is your motivation for...

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Intentional Leadership — M3 Excellence Wrap-up

Instilling excellence into your organization is a cultural thing. It must be woven into the very fabric of your business, and evident in the way you do everything, every day. The key is, as the leader,...

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The Good, The Bad, and The Ugly

For the first time, EVER, two of my mentors, John C. Maxwell and Les Brown, appear together in a FREE 3-part video series “Behind the Stage … The Good, The Bad & The Ugly.” These two have over 40...

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Connect like a Rock Star!

I was thrilled and blessed to see Chris Isaak in concert last night at The Kent Stage, in Kent, Ohio, and have to say it was truly a highlight of my year. Not only does Chris, and his band Silvertone,...

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My own worst critic

I’ve been told on more than one occasion, by more than one person who knows me well, that my expectations for myself are extremely high, and these people are correct. They are. I’m sure I could tell...

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